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Samsbeauty - Checking on status of my refund

My order number is 13759837032582971 and the return number is 29912 my return was deliver on the 17 of this month so i want ro know when i will receive my refund
#1195746
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Buyers be aware DO NOT DO NOT purchase anything from Samsbeauty, they do not give refunds of any kind. I wish I had known that before I made a purchase and all my items did not arrive. They denied my claim so I am out of my money and items. I called customer service...
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1.1
I didn't like
  • There return
  • Refund return policy is awful
#1167418
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Samsbeauty - Outre Jasmine wig

I ordered the wig jasmine based on a u tube video I saw. My wig came very fast, but unfortunately, my wig did not have the curls in the front,like the wig in the video.Not a happy customer.
1.5
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Advertised vs Delivered
Diversity of Products or Services
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Value for money
Website
#1155143
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Samsbeauty - Disappointing

I ordered hair from Sam's Beauty and the picture showed ombre hair. When I received the hair it was not ombre. I tried to reach out to customer service and they said I couldn't exchange it and if I returned it I would have to pay a fee and couldn't get all my money back. When I tried to explain, I was ignored. I'll never shop here again!
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Website
#1103113
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Samsbeauty - I like the wig

Why was my card charged twice card ending in 7793
2.9
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
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Reliability
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Value for money
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Product
#1095952
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Wig Review

Samsbeauty - Simple Review #1491932559
Received used disgusting wig with dandruff
Product
#1032917
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Samsbeauty - I think I'm done with sams beauty - They don't care **
I wrote a very polite review on their website including a picture showing the poor condition in which my hair relaxer kit had come in, they didn't post the review on the website. Nor did they contact me to apologize or at least offer a refund. I had also sent them an...
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2.7
I didn't like
  • No reply to complaints and issues
  • Non existent customer service
#989559
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Will never order from Samsbeauty I sent an email to Samsbeauty customer service dept asking what is the color on the MODEL. (Harlem 125 SHANGHAI BRAID) I RECEIVED an email from Samsbeauty support that the color is GD406. The same day I received this email, I...
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#902292
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I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too loose and the other wig had a small cap. They told me the wigs were not refundable because I removed them from the original package. I am now stuck...
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Anonymous
Anonymous

Same issue. They are not trust worthy in their business dealings.

1.0
I didn't like
  • Customer service
#822057
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Wig Review

I purchased a wig that I recieved which was hard, stale, and shedding when I took it out the box. I contacted Samsbeauty and they contact me back but stated by my pictures they didn't see nothing wrong . I don't know that you feel staleness through a photo. So the 110% satisfaction is so untrue. I have no reason to lie about a $17 wig when I purchase from them all the time
3.0
Details
Diversity of Products or Services
Website
I didn't like
  • Customer service
#816934
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